Privacy Policy AI Job Interview Coach App

Data Privacy Policy for AI Job Interview Coach

Last Updated: August 1st 2023

Welcome to AI Job Interview Coach, a mobile application developed by Blue Elephants Solutions Pte. Ltd. (“we,” “our,” or “us”). This Data Privacy Policy outlines how we collect, use, and protect your personal information when you use our App. By using AI Job Interview Coach, you agree to the practices described in this policy.

1. Information We Collect

To provide you with our services, we may collect the following information:

a. Full Name: We collect your full name to address you personally in the App and during job interview trainings.

b. Email Address: Your email address is used for verification, sending login information, and password reset purposes.

c. Phone Number (Optional): In the future, we may use your phone number for verification or multi-factor authentication.

d. Encrypted Password: We require an encrypted password to ensure that only authorized users can access their accounts.

e. Chat Data: Chat data between you and the AI Coach powered by OpenAI is stored on our servers so you can access it in the future.

2. Storage and Security

Your personal data is stored on a server hosted by Amazon Web Services (AWS) in Singapore. We take reasonable measures to protect your data from unauthorized access and maintain its confidentiality.

3. Sharing with OpenAI

AI Job Interview Coach uses OpenAI’s ChatGPT model to provide AI-powered coaching. When you interact with the AI Coach, your chat data (including all personal information you share in your messages) may be shared with OpenAI for processing. We do not share from our side any other personal information with OpenAI. Please refrain from sharing any personal or confidential information during chat conversations that you do not wish to also be shared with OpenAI.

4. Consent

By using AI Job Interview Coach, you consent to the collection, processing, and storage of your personal information as described in this Data Privacy Policy. Additionally, you acknowledge and accept OpenAI’s privacy policy, which covers the processing of your chat data.

5. In-App Purchases

For in-app purchases of additional tokens, we utilize the respective in-app purchase functionality provided by the Google Play Store and Apple App Store. The payment details are processed by these platforms, and we do not have access to your payment information.

6. Policy Updates

We may update this Data Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted at this place, and we recommend checking it periodically.

7. Compliance with Data Protection Laws

We are committed to complying with data protection laws in Singapore, including the Personal Data Protection Act (PDPA), as well as other applicable international privacy regulations, such as the General Data Protection Regulation (GDPR).

8. User Rights

As a user, you have the following rights:

a. Right to Access: You can request access to your personal data held by us. b. Right to Rectification: You can request the correction of any inaccurate or incomplete personal data. c. Right to Erasure: You can request the deletion of your personal data (excluding chat conversations). d. Right to Withdraw Consent: You can withdraw your consent to the processing of your personal data at any time.

To exercise your rights or if you have any privacy-related questions or concerns, please contact us at contact@blue-elephants-solutions.com.

9. Data Breach Notification

In the event of a data breach, we will take immediate action to notify affected users and relevant authorities as required by applicable laws and regulations.

10. Users Below the Age of 18

If you are below the age of 18, you must obtain parental consent before using AI Job Interview Coach.

By using AI Job Interview Coach, you agree to the terms of this Data Privacy Policy. If you do not agree with any part of this policy, please refrain from using the App.

For further details on how we handle your personal data and your privacy rights, please refer to our full Privacy Policy available within the App.

Blue Elephants Solutions Pte. Ltd.
160 Robinson Road, #14-4, 068914 Singapore
contact@blue-elephants-solutions.com